SUPPORT
Support
Get help with UID verification, member intelligence and partner-exchange benefits.
How does UID verification work?
Sign in, submit your exchange and UID in My Account, then access is enabled after partner verification.
How do I use FLOW MATRIX?
After UID approval, open FLOW MATRIX and select an exchange, asset and timeframe. Public market-intelligence tools remain available without membership.
Do I need to connect exchange API keys?
Not for member charts and intelligence. Those features become available after UID approval. Auto-trading permissions are managed separately.
Do indicators guarantee profit?
No. Returns and principal are never guaranteed. Review market regime, data delays and risk information before making any trading decision.